Payment Method
SAFE & SECURE PAYMENT
At VELLARISSKIN, your security is important to us. We are committed to providing a safe, simple, and secure checkout experience every time you shop with us.
All available payment methods will be displayed during checkout based on your location, device, and order eligibility.
ACCEPTED PAYMENT METHODS
Depending on your location and checkout availability, we may accept major payment methods including:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Other payment options displayed at checkout
If a payment method is available for your order, it will automatically appear during checkout.
SECURE CHECKOUT
Your payment information is processed securely through trusted payment service providers.
VELLARISSKIN does not directly store your complete credit or debit card information.
Secure encryption technology is used during checkout to help protect your personal and payment information.
WHEN WILL I BE CHARGED?
Your payment will generally be authorized or charged when your order is successfully placed.
After payment is confirmed, you will receive an order confirmation at the email address provided during checkout.
If you do not receive a confirmation email, please check your spam or junk folder before contacting us.
WHAT CURRENCY WILL I BE CHARGED IN?
Prices are displayed according to the currency available on our website or selected during your shopping experience.
If your card or payment account uses a different currency, your bank or payment provider may apply its own exchange rate or additional conversion fees.
VELLARISSKIN does not control fees charged by your bank, card issuer, or payment provider.
WHY WAS MY PAYMENT DECLINED?
A payment may be declined for several reasons, including:
- Incorrect card information
- Incorrect billing address
- Insufficient funds
- Expired card
- Bank security restrictions
- Online or international payment restrictions
- Payment provider authorization issues
Please double-check your payment information and try again.
If the issue continues, we recommend contacting your bank or payment provider.
WILL I BE CHARGED MORE THAN ONCE?
You should only be charged for successfully completed orders.
In some cases, your bank may temporarily display a pending authorization after an unsuccessful or interrupted checkout attempt. These temporary authorizations are usually removed automatically according to your bank's processing schedule.
If you believe you have been charged incorrectly, please contact our Customer Care Team.
CAN I CHANGE MY PAYMENT METHOD AFTER PLACING AN ORDER?
For security reasons, we are generally unable to change the payment method after an order has been successfully submitted.
If you need assistance with an order, contact us as soon as possible at:
Please include your order number and the email address used to place the order.
PAYMENT PRIVACY
We take the protection of your personal information seriously.
Payment transactions are handled through secure third-party payment processors. Your payment information is subject to the privacy and security practices of the applicable payment provider.
For additional information about how we handle personal information, please review our Privacy Policy.
NEED HELP WITH YOUR PAYMENT?
If you have questions regarding payment, billing, or your order, our Customer Care Team is here to assist you.
VELLARISSKIN Customer Care
Email: support@vellarisskin.com
We aim to respond to customer inquiries within 1–2 business days.
VELLARISSKIN™
Secure Shopping. Targeted Skincare. Visible Confidence.