Privacy Policy
At VELLARISSKIN, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how VELLARISSKIN (“VELLARISSKIN,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects your personal information when you visit our website, purchase our products, communicate with us, or otherwise use our services (collectively, the “Services”).
By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with VELLARISSKIN, we may collect information such as your name, billing address, shipping address, email address, telephone number, account information, order history, transaction information, product preferences, and customer service communications.
When you make a purchase, payment information may be collected and processed by our payment service providers. We generally do not directly store complete payment card numbers.
We may also automatically collect certain technical and usage information when you visit our website, including your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP address, website interactions, and cookie or similar technology identifiers.
Privacy notices should clearly explain what data is collected, why it is processed, how long it is retained, and with whom it is shared.
2. HOW WE COLLECT INFORMATION
We may collect personal information directly from you when you place an order, create an account, subscribe to marketing communications, contact customer support, submit a form, participate in a promotion, or otherwise interact with our Services.
We may also receive information automatically through cookies, pixels, analytics technologies, and similar tools.
Certain information may be provided to us by third parties that help us operate our business, including payment processors, ecommerce platforms, shipping providers, analytics providers, advertising platforms, and fraud-prevention services.
3. HOW WE USE YOUR INFORMATION
We may use personal information to provide and improve our Services, process and fulfill orders, arrange shipping and delivery, process payments, communicate about purchases, provide customer support, prevent fraud and unauthorized transactions, maintain website security, personalize the shopping experience, improve products and website performance, measure advertising effectiveness, send marketing communications where permitted, comply with legal requirements, enforce our terms, and protect our rights and those of our customers.
Where applicable privacy laws require a lawful basis for processing, we may rely on performance of a contract, compliance with legal obligations, our legitimate business interests, or your consent, depending on the circumstances. GDPR rules recognize rights relating to transparency, access, correction, deletion, and other uses of personal data.
4. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may help us keep the website functioning, remember shopping cart contents and preferences, understand how visitors use our website, measure site performance, prevent fraud, and evaluate or personalize advertising.
Cookies are commonly used to remember preferences, maintain shopping carts, and understand website usage.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies. Simply describing cookies inside a privacy policy may not itself constitute valid consent where affirmative consent is required.
You may be able to manage cookies through your browser settings or through any cookie preference tools provided on our website.
5. ADVERTISING AND ANALYTICS
We may use analytics and advertising services to better understand website activity, measure the effectiveness of our marketing, and provide more relevant advertising.
Depending on the services enabled on our website, these providers may collect information through cookies, pixels, or similar technologies regarding your browser, device, website interactions, or purchases.
Under certain privacy laws, some advertising-related disclosures of personal information may be considered “sharing,” “targeted advertising,” or a similar regulated activity.
Where required, we provide consumers with appropriate choices regarding these practices. California law, for example, provides qualifying consumers with rights regarding certain sales or sharing of personal information and recognizes mechanisms such as Global Privacy Control for applicable opt-out requests.
6. HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information when reasonably necessary to operate VELLARISSKIN.
Recipients may include ecommerce and website hosting providers, payment processors, order fulfillment providers, shipping carriers, customer service providers, cloud and technology providers, analytics providers, advertising and marketing partners, professional advisers, fraud-prevention services, and governmental or regulatory authorities when legally required.
We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
We do not permit service providers to use information provided to them by us except as necessary to provide their services or as otherwise permitted by applicable law and their agreements with us.
7. PAYMENT INFORMATION
Payments may be processed by third-party payment providers.
When you submit payment details, those details may be sent directly to the applicable payment processor rather than being stored by VELLARISSKIN.
Your use of a third-party payment service may also be governed by that provider's own terms and privacy policy.
8. MARKETING COMMUNICATIONS
If you choose to receive promotional emails or other marketing communications from us, we may use your contact information to send information about VELLARISSKIN products, offers, promotions, or other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the message.
Even if you opt out of marketing communications, we may continue sending non-promotional communications that are necessary to complete transactions or provide customer service, such as order confirmations, shipping updates, and responses to support requests.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
10. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
The FTC recommends that businesses understand what personal information they maintain, retain only necessary information, protect what they keep, securely dispose of information they no longer need, and maintain an incident-response plan.
11. INTERNATIONAL DATA TRANSFERS
VELLARISSKIN may work with service providers located in different countries.
As a result, personal information may be processed or stored outside the country in which you live.
Where required by applicable law, we take appropriate measures designed to protect personal information when it is transferred internationally.
12. YOUR PRIVACY RIGHTS
Depending on where you live and applicable privacy law, you may have certain rights concerning your personal information.
These may include the right to request access to personal information, obtain information regarding how it is used, request correction of inaccurate information, request deletion, request portability, restrict or object to certain processing, withdraw consent where processing relies on consent, or opt out of certain sales, sharing, or targeted advertising practices.
California's CCPA provides qualifying consumers with rights concerning personal information collected by covered businesses, while GDPR provides individuals with rights including information, access, correction, deletion, and other controls over personal data.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests. We will respond in accordance with applicable law.
13. CALIFORNIA PRIVACY RIGHTS
If you are a California resident and applicable law provides you with privacy rights, you may have the right to know what categories of personal information we collect, request access to certain information, request correction or deletion, and opt out of certain sales or sharing of personal information.
The CCPA and its implementing rules contain requirements concerning consumer notices, requests, identity verification, opt-out rights, and protections for minors.
Where legally required and technically applicable, we will also process recognized browser-based opt-out preference signals such as Global Privacy Control.
14. EEA AND UK USERS
If you are located in the European Economic Area or United Kingdom, applicable data protection laws may give you additional rights regarding your personal information.
These may include access, correction, deletion, restriction, portability, objection to certain processing, and withdrawal of consent.
You may also have the right to lodge a complaint with the appropriate data protection authority.
European privacy rules require organizations collecting personal data to provide information regarding who is collecting it, why it is collected, the legal basis for processing, retention, recipients, and applicable individual rights in a clear and accessible manner.
15. CHILDREN'S PRIVACY
Our Services are intended for a general audience and are not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at support@vellarisskin.com so that we can review the matter and take appropriate action.
16. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party services you visit or use.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technologies, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
18. CONTACT US
If you have questions about this Privacy Policy, how your personal information is handled, or would like to submit a privacy-related request, please contact us:
VELLARISSKIN Customer Care
Email: support@vellarisskin.com
We will review privacy requests and respond as required by applicable law.
VELLARISSKIN™
Your Skin. Your Confidence. Your Privacy.